Visiting VIKS

Overall, VIKS doesn’t really offer much in terms of revolutionary web design – it looks like a lot of other online casinos (which isn’t hard to do when many seem to look alike). Utilising a basic minimalist design with a black, dark blue, and white theme VIKS is pretty run-of-the-mill so far as online casinos go. The logo seems to draw more inspiration from Conan the Barbarian than Runic scripts, so we’re wondering exactly what makes particularly Viking-inspired. The concept of a Viking-themed casino site is a great idea and is mentioned quite clearly in the about section, but this is somewhat lacking in terms of the rest of the site. After all it’s not like there are more Nordic themed slots or anything here, which is kind of disappointing when you think about it. But everything is quite logically laid out so that you don’t have to go hunting for menus in obscure places – in this case you have a side menu with navigation options as well as some buttons at the top which will lead to various sections of the site. Basically everything should be familiar and easy to navigate to all but the total luddite, even if it does look way too much like umpteen other gaming sites. VIKS is available in English, Swedish, Finnish, German, and (fittingly for a Viking-themed site) Norwegian – so this should say something about their target audience. With a great selection of games, we do recommend this site from EveryMatrix NV even if its design is a bit dull.

Games at VIKS

One thing about VIKS is their vast selection of slots, which numbers more than 500. Many sites don’t even have 400, and if you’ve been playing NetEntertainment’s slots for a while now then there’s a good chance that you’re yawning every time you see a site with Starburst and Guns n’ Roses because you’re so over those slots by now. This doesn’t mean that VIKS runs exclusively on NetEntertainment software though, and there are a number of other providers that the site uses to increase its vast selection of games including Microgaming and Edict.
Some people are more than happy to just sit for hours and play slots online, but to a lot of us there are definitely other things that matter like live games and table games. There are enough table games here to keep anyone happy, but do be warned that they’re all in the same menu and you’ll have to hunt down exactly what you’re looking for, and it’s kind of annoying to filter through umpteen different roulette wheels when you’re searching for blackjack. Speaking of this, there are plenty of different versions of video poker, blackjack, and roulette to keep you satisfied – and you also get things like baccarat, craps, keno, and bingo. All in all there are over a hundred table games, which is great until you realise that they’re all in the same menu. You also get quite a few live games here too, which run on the Evolution Gaming platform. It’s always great to have a good selection of live games to choose from, but on top of that VIKS also offers sports betting so you shouldn’t be unsatisfied with your choices here at all.

Bonuses and Promotions

Like pretty much any other online casino, VIKS has its selection of bonuses and promotions, and that includes several deposit bonuses. As is the industry standard, there is a tiered bonus offered over your first few deposits, and here it’s a 100% bonus on your first three with a 30 times wagering requirement. The first bonus tops out at £200 (with a minimum deposit of £20), the second one at £300 (with a minimum of £50), and the third one at £500 (with a minimum of £100) – giving you a maximum possible bonus of £900, which is decent enough at a 30x wagering requirement. Wagering requirements are an annoying catch to online casino bonuses, but the wagering requirement here is a bit lower than on some other sites.
On top of the deposit bonuses, you get some free spins awarded from time to time, which come with a 35x wagering requirement. With your signup, you automatically get a hundred free spins on one of their popular video slots even before you make a deposit. Free spins are awarded from time to time, and on top of that you’ll probably get deposit bonuses from time to time if you’re a loyal customer.

Deposits and Withdrawals at VIKS

You get a lot of options on VIKS for making your deposits and withdrawals, which is great because some sites are quite limited in this regard. They support the usual methods like Visa, MasterCard, Euteller, ecoPayz, Neteller, Skrill, and InstaDebit as well as a number of others like Sofort Überweisung, Trustly, Poli, and GiroPay. You can also use a wire transfer to fund your account, but this will take a few days for processing unlike the other payment methods. The minimum deposit amount on VIKS is £10, and the maximum is £10,000.
The withdrawal options are more or less the same as the deposit ones, and you can get your withdrawal in as little as 24 hours, though this depends a lot on exactly how you choose to withdraw it. For wire transfers and InstaDebit the minimum withdrawal amount is £50, while for all the other payment methods it’s £30. If you’re using Visa, Skrill, or Netteller the maximum withdrawal is £5,000, and for everything else it’s £10,000. Do note that if you’re withdrawing for the first time the site will probably ask for verification, and that process means that you may have to wait a bit longer – but it’s worth the wait considering the objective is to make your online casino experience more secure.

VIKS.com on Your Mobile

A lot of online casinos offer a dedicated mobile app for Android and iOS, with often mixed results in terms of functionality. VIKS doesn’t offer an app, but they have a mobile version of the site which you can use on a wide array of devices including Windows Phone in order to fulfil all your gambling needs on the go. Focusing on developing a great mobile site over mediocre apps is always a great thing because it means that more users can access the casino on the go, and of course not everyone has space on their phone for another app when there are so many already clogging up their memory. The mobile site functions well, and you should be able to do what you want with it – namely, accessing VIKS.com while on the go and being able play casino games.

Customer Service

It’s pretty much an industry standard these days that an online casino will offer live support chat as well as the option to email customer service with any queries or complaints that may come up. VIKS offers live support from 9:00 to 22:00 CEST Monday through Friday and from 9:00 to 20:00 CEST on Saturdays and Sundays, and they’re generally helpful. Email responses are fast enough and usually answered within a few hours, while if you’d rather talk on the phone with someone rather than chat or email them VIKS offers an international number on which you can call them during the same timings as the live chat. The biggest disappointment here with their customer service is that they’re not available on a 24/7 basis, which is definitely an inconvenience for some users.